Terms of Use

Terms of Use & Membership Terms

Last updated: 18 November 2025

1. Who we are

Tool Finder is operated by:

  • Keep Productive Ltd
  • Registered office: 25–29 Sandy Way, Yeadon, Leeds, England, LS19 7EW
  • Company number: 12083215
  • Website: toolfinder.co ("Tool Finder", the "Site")
  • Email: tools@keepproductive.com

These Terms of Use (the "Terms") govern:

  • your use of toolfinder.co and any subdomains (the "Site"); and
  • your use of any membership services we provide, including our exclusive discounts membership (the "Membership").

By using the Site or purchasing a Membership, you agree to be bound by these Terms.

Nothing in these Terms affects your statutory rights as a consumer under applicable law.


2. Eligibility & accounts

  • You must be at least 18 years old to create an account or purchase a Membership.
  • You are responsible for keeping your login details confidential and for all activity on your account.
  • If we reasonably believe your account has been compromised or is being misused, we may suspend or terminate it.

3. Our services

Tool Finder provides:

3.1 Free access

Free access to:

  • software discovery content (lists, reviews, guides, articles); and
  • certain free offers and limited-time deals.

3.2 Paid Membership access

Paid Membership access to:

  • a gated exclusive discounts area containing ongoing or "evergreen" software discounts; and
  • other members-only benefits we may introduce from time to time (for example, additional content, guides, or bonuses).

We act as an intermediary between you and software vendors. We do not sell the underlying software ourselves.


4. Membership plans, pricing & payment

4.1 Membership plans

  • Memberships are sold on a yearly (12-month) subscription basis.
  • Your Membership grants you access to the members' area and its then-current discounts for the duration of your paid period.
  • Details of current Membership inclusions and pricing are shown on the Site at the point of purchase.

4.2 Payment provider

  • Payments are processed via Polar.sh, our third-party payment provider.
  • By purchasing a Membership, you also agree to any applicable Polar.sh terms and conditions and privacy practices.
  • We do not store your full payment card details on our own servers.

4.3 Auto-renewal

  • Unless stated otherwise at checkout, Memberships automatically renew at the end of each billing period (e.g. every 12 months).
  • We will charge the then-current Membership price to the payment method you have on file.
  • You can turn off auto-renewal or cancel your Membership at any time via your account settings or by contacting us before your renewal date.

4.4 Email communications & marketing

By creating an account or purchasing a Membership, you agree that we may send you email communications related to:

  • your account, billing, and important service information (for example, changes to these Terms or your Membership);
  • reminders and updates about available discounts and how to make the most of your Membership, which may be based on your activity on the Site (such as tools or categories you view); and
  • our newsletters, product updates, and other marketing communications, where permitted by law and/or with your consent.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in those emails or by contacting us.

Even if you opt out of marketing communications, we may still send you essential service emails (for example, about billing, security, or changes to your Membership), as these are necessary to provide the service.


5. Cancellations & refunds

5.1 Cancelling your Membership

  • You may cancel your Membership at any time.
  • When you cancel, you will continue to have access to the Members' area until the end of your current paid period.
  • After that date, your access will be revoked and you will not be charged further (unless you re-subscribe).

5.2 Cooling-off period for UK/EU consumers

If you are a UK or EU consumer and you purchase a Membership online, you may have a 14-day cooling-off period under consumer law.

Because our Membership provides immediate access to digital content and discounts:

  • At sign-up, we ask you to confirm that you want immediate access to the Membership and understand that this may affect your cancellation rights.
  • If you have not used any members-only benefit (for example, you have not accessed or redeemed any members-only discount code) and you contact us within 14 days of purchase, we will provide a full refund.
  • If you have used members-only benefits within those 14 days, we reserve the right – to the extent permitted by law – to: refuse a refund; or provide only a partial refund, reflecting the value of the service already provided.

Nothing in this clause is intended to exclude or limit any mandatory consumer rights you may have under UK or EU law.

5.3 Refunds outside the cooling-off period

Outside any statutory cooling-off period, Membership fees are non-refundable, including for:

  • change of mind;
  • lack of use;
  • disappointment with the number or type of offers available; or
  • cancellation partway through a billing period.

We may, at our sole discretion, choose to offer a goodwill refund or credit, but we are not obliged to do so.

5.4 Chargebacks & disputes

If you dispute a payment with your bank or card issuer (a chargeback) without first contacting us to attempt to resolve the issue, we may:

  • suspend or terminate your account and Membership; and
  • refuse future access to the Site or any Membership.

6. Use of discount codes & fair use

6.1 Personal use only

  • Members-only discount codes and offers are provided for personal use (or, if specified, for use within your own business) only.
  • You may not resell, redistribute, or share codes or discounts publicly or with other people who are not Members.

6.2 Sharing or misuse of codes

You must not:

  • share or publish members-only codes on coupon sites, communities, or social media;
  • resell access to Membership-only discounts; or
  • automate code access (for example, via scraping or bots).

If we reasonably believe you have shared or misused codes:

  • we may immediately suspend or terminate your Membership and account;
  • you will not be entitled to any refund (subject to any mandatory legal rights); and
  • we may refuse future access to Tool Finder.

6.3 Vendor-specific terms

Each vendor may set its own rules around:

  • eligibility for the discount;
  • how many licences can be bought at the discounted rate;
  • how long a code is valid; and
  • geographic restrictions.

When you redeem a discount, you enter into a separate contract with the vendor, not with us, and you must comply with the vendor's terms.


7. Changes to deals, vendors & availability

7.1 No guarantee that a specific discount will remain

Our Members' area is a curated and rotating library of deals. We regularly add, update, and remove offers.

We do not guarantee that any particular discount, vendor, price, or offer will:

  • be available at a specific time; or
  • remain available for the entire duration of your Membership.

Your Membership fee is paid for access to the current set of deals and benefits, which may change over time.

7.2 Vendors ceasing to trade or changing their product

Tool Finder does not own or control the vendors' products or businesses.

If a vendor:

  • goes out of business;
  • significantly changes its product or pricing; or
  • withdraws a discount;

this is outside our control.

In such circumstances:

  • we are not liable for any loss, inconvenience, or lack of availability related to that vendor or discount; and
  • you are not entitled to a refund of your Membership fees solely because a specific discount or vendor is no longer available.

7.3 No guarantee of savings or return

While the Membership is designed to provide value through access to discounts and offers, we do not guarantee that:

  • you will save any particular amount;
  • you will recoup the cost of your Membership; or
  • you will achieve any particular financial or other outcome from using the discounts.

The value you receive depends on how you use the Membership, the vendors and deals you choose, and external factors such as vendors' pricing decisions.


8. User-generated content (reviews, comments, submissions)

8.1 Your responsibilities

During your use of the Site or your Membership, you may submit reviews, comments, feedback, or other material (collectively, "User Content").

You agree that:

  • Your User Content will be honest, accurate, and based on your own experience.
  • You will not submit content that is: unlawful, defamatory, misleading, or deceptive; hateful, harassing, abusive, or discriminatory; obscene or sexually explicit; spam, promotional, or irrelevant to the product or topic; or infringing any third-party intellectual property rights or privacy rights.
  • We may, acting reasonably, set review guidelines similar to platforms such as G2, and you agree to follow any such guidelines.

8.2 Our rights to moderate & use User Content

You grant us a worldwide, non-exclusive, royalty-free, transferable, and sub-licensable licence to:

  • use, host, store, reproduce, modify, adapt, publish, translate, distribute, display, and perform your User Content in connection with Tool Finder; and
  • use your User Content in our marketing, including on the Site, in emails, and on social platforms.

We may moderate, edit, or remove User Content at our discretion if we reasonably believe it breaches these Terms or our guidelines, or is otherwise inappropriate.

You remain responsible for your User Content and you agree to indemnify us for any claims arising from it (see Section 13).


9. Content on Tool Finder & intellectual property

Unless stated otherwise:

  • all content on the Site (including text, graphics, logos, icons, images, videos, and software) is owned by Keep Productive Ltd or our licensors; and
  • all rights are reserved.

You may:

  • view and use the Site and its content for your personal, non-commercial use; and
  • share links to our publicly available pages.

You may not, without our prior written consent:

  • copy, reproduce, republish, download, transmit, distribute, sell, license, or otherwise exploit any part of the Site or Membership content;
  • use data scraping, robots, or similar data gathering tools; or
  • create derivative works based on our content.

Our trademarks, brand names, and logos (including "Tool Finder") may not be used without our prior written permission.


10. Vendor Pro & vendor content

For vendors using our Vendor Pro or other vendor services, the following applies in addition to any separate agreement:

Content you provide (e.g. product descriptions, screenshots, claims) must be:

  • factual and verifiable;
  • free from unsupported superlatives (e.g. "the best", "fastest"); and
  • your own original, human-generated content (not AI-generated).
  • Screenshots should be plain product imagery, without extra marketing text layered on top.
  • Links should be relevant and non-spammy.

We may:

  • edit, hide, or remove Vendor content that does not meet these standards; and
  • suspend or terminate Vendor accounts that repeatedly breach these rules, without reimbursement where we have already provided services.

11. Acceptable use of the Site

You agree not to:

  • use the Site or Membership for any unlawful purpose;
  • attempt to gain unauthorised access to any part of the Site, accounts, or systems;
  • interfere with or disrupt the Site or servers;
  • use the Site in a way that could damage, disable, or overburden our infrastructure;
  • use any automated system to access the Site (except as allowed by us, for example a documented API).

We may suspend or terminate your access if we reasonably believe you have breached these Terms.


12. Third-party tools, links & external resources

The Site includes links to third-party websites, tools, and services (including software vendors and Polar.sh).

We do not control and are not responsible for:

  • the content, accuracy, or policies of these third-party sites; or
  • any contract you enter into with a vendor or third party.

Your use of third-party tools or services is at your own risk and subject to the terms of those third parties.


13. Disclaimers & limitation of liability

13.1 "As is" service

The Site and Membership are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we make no guarantees that:

  • the Site or Membership will be uninterrupted, secure, or error-free;
  • any content, pricing, or information will be complete, accurate, or up to date; or
  • any particular vendor or discount will remain available.

13.2 Limitation of liability

To the fullest extent permitted by law:

  • we are not liable for any indirect, incidental, special, or consequential losses or damages, or any loss of profits, revenue, goodwill, or data, arising out of or in connection with your use of the Site or Membership; and
  • our total aggregate liability to you for any loss or damage arising out of or in connection with these Terms, the Site, or the Membership (whether in contract, tort, negligence, or otherwise) shall not exceed the total amount you have paid to us for your Membership in the 12 months preceding the event giving rise to the claim.

This Section does not exclude or limit liability where it would be unlawful to do so, including for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot be excluded under applicable law.

13.3 Indemnity

You agree to indemnify and hold harmless Keep Productive Ltd, its directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • your breach of these Terms;
  • your misuse of the Site or Membership; or
  • your User Content (including any allegation that it infringes third-party rights or breaches applicable law).

14. Changes to the Site, Membership & these Terms

  • We may update, modify, or discontinue any part of the Site or Membership from time to time (for example, adding or removing features, vendors, or deals).
  • We may also update these Terms. If we make material changes, we will take reasonable steps to notify you (for example, via email or a notice on the Site).
  • Continued use of the Site or Membership after changes take effect constitutes your acceptance of the new Terms.
  • If you do not agree with the updated Terms, you should stop using the Site and cancel your Membership.

15. Governing law & jurisdiction

  • These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them are governed by the laws of England and Wales.
  • The courts of England and Wales shall have exclusive jurisdiction, except that: if you are a consumer resident in the UK or EU, you may also bring proceedings in your local courts; and mandatory consumer protection laws of your country of residence may additionally apply.

16. Miscellaneous

  • If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
  • Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
  • You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
  • We may transfer our rights and obligations under these Terms to another company as part of a reorganisation, merger, or sale, provided this does not adversely affect your rights.

17. Contact

If you have any questions, concerns, or complaints about these Terms or your Membership, you can contact us at:

tools@keepproductive.com

or by post at: Keep Productive Ltd, 25–29 Sandy Way, Yeadon, Leeds, England, LS19 7EW


18. Complaints & dispute resolution

  • If you have a complaint about the Site, your Membership, billing, or any aspect of our service, please contact us first at tools@keepproductive.com with as much detail as possible.
  • We aim to: acknowledge your complaint promptly; and provide an initial response or resolution within 72 hours on working days.
  • We will work with you in good faith to try to resolve any issues informally.
  • If we are unable to resolve a dispute informally, the provisions in Section 15 (Governing law & jurisdiction) will apply.