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Pipedrive

Pipedrive is a CRM software designed to channel and optimize your sales CRM process.

Our Rating

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Highly Recommended!

This tool stands in the top 5% of tools on Tool Finder. Our ratings for tools factor in design, features, performance, practicality and value to help determine the tool's overall score.

Things we like

Powerful AI Email Writing Tools

Assign leads to team members

Works well as a sales CRM funnel

A good selection of 3rd party tools

Automation & trigger-based integrations

Things we don't like

Learning and adopting all of the Pipedrive features can take time to adopt and implement them all

Comes with an add-on pricing approach which means there is could be features missing to plug and play

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Pipedrive CRM Review

Pros, Cons, Pricing, Features & Details

Pipedrive deals funnel example.

What is Pipedrive CRM?

Pipedrive is a sales CRM tool designed to streamline the management of your sales pipeline, leads, and deals in one centralized location.

Pipedrive is recognized for its ability to organize and track sales processes effectively. One of its strengths is the ability to customize your sales pipeline, allowing you to visualize and manage deals through a Kanban-style dashboard.

This flexibility helps you focus on the most critical leads and adjust the pipeline according to your needs, ensuring you stay on top of follow-ups. Over 100,000 teams use it.

More Priorities. Less Tasks in 2025. image

More Priorities. Less Tasks in 2025.

The Bento Methodology is a framework to help you better focus on priorities, not tasks. Used by over 500+ students, the system and method has been featured in Ness Labs, Fast Company & TechRadar.

How does Pipedrive work?

Pipedrive aims to centralize all your sales data and contact history, eliminating the need for spreadsheets and making it easier to manage your information.

You can customize the CRM with custom fields, tailoring the experience to your requirements. Pipedrive supports tracking sales conversations and tasks through its inbox feature, allowing you to connect up to five email accounts. It also integrates with your calendar and task reminders, ensuring you never miss a follow-up. The tool offers integrations with popular video conferencing services like Google Meet, Zoom, and Microsoft Teams, and it can track phone calls, bringing all your communication into one cohesive system.

Pipedrive is designed to automate much of the sales process, cutting down on administrative tasks and allowing sales reps to focus more on closing deals. You can set up automation using ready-made templates or create your own, including if-then statements and email sequences for new leads. This automation ensures that leads are automatically nurtured and introduced to your product or service as they progress through the sales funnel.

The platform also features "Sales Insights," which aims to provide forecasted revenue tracking and insights to help improve your sales strategy. You can monitor team performance by tracking activities completed, deals won, and deals in progress, offering a clear view of what each team member is working on. Pipedrive’s extensive marketplace includes over 400 integrations, allowing you to connect with various tools to enhance your sales process further.

Video Tutorial: Getting Started with Pipedrive

Here's how Pipedrive works and how to get started:

Use Case Focus

Pipedrive for Sales Teams

Pipedrive Sales Pipedrive Tool

Why is Pipedrive popular for sales teams?

Pipedrive is a web-based CRM tool for creating sales funnels; it helps businesses and sales teams develop plans to manage their sales and track their progress all in one place.

Sales teams can manage leads inside Pipedrive using chatbots and automatic forms to lead potential sales and clients on the right path. Pipedrive also allows you to create automation to help save time carrying out repetitive tasks; you can also use AI.

Overall, Pipedrive is a great productivity app for teams to manage their sales funnels using AI, automation, and the ability to communicate with one tool.

How much does Pipedrive cost per month?

Pipedrive is a premium sales CRM tool, and here are the pricing & plans:

Plans (Annual)

Pricing

Essential

$14 per month

Advanced

$34 per month

Professional

$49 per month

Power

$64 per month

Enterprise

$99 per month

Why is Pipedrive so good?

Pipedrive is praised for features like LeadBooster, which connects with your website and existing marketing tools to help capture all new leads into Pipedrive with little effort.

LeadBooster is more suitable for those who don't have ways to capture leads from their website. It produces out-of-the-box solutions to capture important leads that otherwise might be missed and communication unraveled.

LeadBooster also comes at an additional add-on cost per subscription.

What is Pipedrive used for?

Pipedrive is used to help track and capture leads for sales and marketing staff.

It wants to be the base for all communication as a funnel for potential leads and contacts you might collect in the field, at in-person events, after meetings, or in warm or cold communication with potential customers.

Typically, Pipedrive is used by small to large teams that want to handle anything from influencer campaigns to new software leads to track the success of each campaign.